Cleveland Charge Membership Ticket Purchase Terms & Conditions

Recurring Payment Authorization. I understand that by signing this Recurring Payment Authorization, which, collectively with the Ticket Services Terms and Conditions and Charge Nation Terms and Conditions attached hereto, shall constitute your Membership Agreement (this “Agreement”) I (a) authorize Cavaliers D-League, LLC (the “CDL”) to charge my credit/debit card (or withdraw from my bank account via Electronic Funds Transfer, if so selected by me) I input as my payment method via my online SeatGeek account or provide to my Charge ticket representative for my annual Membership (as defined below) dues for the ticket(s) associated with my Membership account, which, collectively with any playoff tickets I purchase pursuant to this Agreement, are referred to herein as the “Tickets”; and (b) agree to the terms and conditions of this Agreement. I understand that my initial and subsequent installment charges will be made to such authorized card/account in association with my chosen payment plan until such annual dues are paid in full. I will not dispute or otherwise seek a “chargeback” from the company whose credit card I used to purchase ticket. Should I do so, I understand that the Tickets may be canceled, and CDL may refuse to honor pending and future ticket purchases.

Membership Year/Renewal. I acknowledge and agree that my Charge Nation Membership (“Membership”) will automatically renew in January of each successive year, unless either I or CDL provide written notice of cancellation, for any reason or no reason, to the other prior to the start of the new Membership year, which begins January 1 and ends on December 31 (each, a “Membership Year”). I understand that CDL reserves the right to deny Membership renewal privileges for any reason in its sole discretion.

Cancellation. I understand that, upon the expiration of Membership Year 1, my Membership may be cancelled by me at any time throughout a Membership Year for any reason or no reason, provided I notify CDL in writing of my intent to so cancel by either (i) U.S. Mail postage prepaid or certified mail return receipt requested; (ii) UPS, FedEx, or other reputable delivery service; (iii) in-person at Rocket Mortgage FieldHouse, 1 Center Court, Cleveland, OH 44115 (the “Venue”); or (iv) completion of an opt-out form at https://cavaliers.formstack.com/forms/2024_25_charge_nation_opt_out. Upon such cancellation, I will no longer be responsible for any future payments, but shall not be entitled to any refund for payments made prior to such cancellation. Remaining funds on my account may be applied toward the purchase of tickets to mutually agreed to Charge game(s) at the Wolstein Center at Cleveland State University (“Wolstein Center”) and/or event(s) at the Venue within the applicable Membership Year, subject to availability, and any remaining unused funds thereafter will be contributed to the Cavaliers Community Foundation (see https://www.nba.com/cavaliers/community/foundation for more information). Notwithstanding anything to the contrary contained in the foregoing, I understand that, upon any cancellation of my Membership, before I may apply any remaining funds on my account toward the purchase of tickets to mutually agreed to Charge game(s) at the Wolstein Center and/or event(s) at the Venue within the applicable Membership Year, to the extent the amounts I have paid pursuant to this Agreement prior to such cancellation do not cover the value of the Tickets for Charge games that were played in the applicable season prior to such cancellation and/or do not cover the value of Tickets I re-sold via the secondary ticket online marketplace or otherwise transferred to a third party via SeatGeek for scheduled Charge games not yet played in the applicable season following such cancellation (such shortfall amount being referred to herein as the “Realized Tickets Value Shortfall Amount”), such remaining funds on my account will first be automatically applied toward covering the Realized Tickets Value Shortfall Amount and, to the extent such remaining funds on my account do not cover the Realized Tickets Value Shortfall Amount, then I am responsible for paying to CDL such additional amounts necessary to pay the Realized Tickets Value Shortfall Amount in-full within ten (10) days of my receipt of written notice from CDL advising me of what I owe pursuant to the foregoing. For the avoidance of doubt, to the extent applicable, I understand I am responsible for paying to CDL the full Realized Tickets Value Shortfall Amount.

Seat Unavailability. If for any reason the seat(s) corresponding to the Tickets that are part of my Membership become(s) unavailable for any Charge game, I acknowledge and agree that CDL may, at its sole option, either (i) provide me with substitute ticket(s) to such game(s) that correspond to seats that are in a location that is equal to or more favorable than the seating location of the Tickets (as reasonably determined by CDL); or (ii) provide me with the option to receive either (A) a credit option for the Tickets to such game(s) as communicated to me by CDL, or (B) a refund for the Tickets to such game(s).

Miscellaneous. For all Membership payments, this recurring payment authorization shall remain in effect for so long as my Membership remains in effect. I hereby warrant that I have the authority to charge the credit/debit card (or withdraw from the bank account) I input as my payment method via my online SeatGeek account or provide to my Charge ticket representative for the listed account to pay my annual Membership dues. I understand and agree that CDL are not liable in any way for erroneous billing statements or incorrect charges and that should such an error occur in billing, CDL’s only responsibility is to correct it when and if CDL receive written notice of the error. There will be no other refunds of any kind for such charges. I understand that CDL may, in its sole discretion, upon written notice to me, modify my payment plan; including prices for future seasons and/or terminate my participation as a Charge Nation Member. CDL may restrict entry to Charge games or Charge Nation Member events and/or revoke Membership privileges if scheduled installment payments are not timely paid and/or if any authorized charge is refused by my credit card company or banking institution for any reason. I realize that if any credit/debit card or bank account number(s) provided at the time of enrollment change, I will promptly notify CDL and this authorization will remain in effect for such new card/account number(s). Under all payment plans, all payments are due on the dates specified regardless of game cancellations or rescheduling. CDL may charge a processing fee in the event a charge is refused for any reason. If any portion of this Agreement is held invalid or unenforceable by a court of competent jurisdiction or conflicts with any applicable federal or state law now in force or hereafter enacted, such provision shall become inoperative, but all other provisions of this Agreement shall remain in full force and effect so long as the remainder of this Agreement can be given its intended effect, and to such extent, the provisions of this Agreement are deemed severable.