CANTON, OH – We are closely engaged with the league office, and our medical partners and experts as this unprecedented situation continues to evolve. We support the extraordinary measures being taken by the NBA and NBA G League. The health and safety of everyone that is part of our community, including our fans, is always at the forefront and the highest priority. Following the direction from the League and our medical experts, we will continue to be closely connected to multiple health and safety experts and advisors as we navigate through this challenging and unique landscape.
There have been many reports and much speculation regarding quarantining and precautionary measures currently being taken by our team and our organization. To be clear, none of our players have experienced COVID-19 symptoms thus far. Should any of our players or basketball staff experience symptoms, they will be tested and undergo self-quarantine. Under the advisement of our medical experts, with league support, we are not currently under a mandatory quarantine. All employees are being advised on how to seek medical attention should they feel ill and experience symptoms, which can include being tested and self-quarantined.
Specifically related to the Cavaliers vs. Utah Jazz home game 10 days ago on March 2nd, again, risk of infection is felt to be relatively low at this point, given the date the game was played and the fact that no player or basketball staff member, including two Charge players in uniform for that game, has experienced any symptoms thus far.
In a proactive measure, and understanding the importance of social distancing and containment, we have also instituted an immediate work from home advisement for all employees. Providing as safe and healthy of a work environment as possible for our organization and our visitors is our highest priority and the extensive precautionary and preventative measures being taken continue to be in place. At the same time, we are also developing a compensation plan to continue paying our event staff and hourly workforce that is impacted with the changes to our regular event schedule.
Tickets for suspended game(s) will be good for the potential rescheduled 19-20 game. If ticket holders are not able to attend the rescheduled game, they have the option to apply their ticket credit to a game(s) during the 2020-21 season (the NBA G League schedule is slated to be out in the summer) or they can receive a refund. Ticket holders can contact us with any requests or questions by filling out the form here. For options regarding tickets purchased in the Flash Seats or Stubhub secondary marketplaces, fans can contact those outlets directly at 888-360-7328 for Flash Seats and 866-788-2482 for Stubhub.
Fans can stay up-to-date on the latest team news by following: @CantonCharge on Twitter at www.twitter.com/CantonCharge and on Facebook at www.facebook.com/CantonCharge. Fans can download the new Canton Charge App on their smartphone via the iTunes Store or Google Play Store.